THE LAMOURELLA PROMISE - WE MAKE RETURNS EASY.
If you are not 100% satisfied, you may return unworn merchandise with tags still attached and with original undamaged product packaging within 30 days of delivery for a refund of your purchase price or a store credit. You simply pay the postage for mailing the return back to us.
Lamourella makes the final decision as to whether the refund will be issued in the form of a payment reversal or store credit. Please allow up to 10 days to process your return.
If the return is a result of our error (you received an incorrect or defective item, etc.), we'll pay the costs for the return and to get the correct item to you.
All clearance, costume, hosiery, and panty sales are final and non-refundable.
Unfortunately we can not offer our International customers return shipping labels. You will be responsible for the cost of shipping your order back to us. Please be sure to include your packing slip that arrived with your order.
To return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. Or, you are welcome to email us on our contact form. We'll notify you via e-mail of your refund once we've received and processed the returned item. We are here to serve you.